- Terms and conditions
- Policy for Health & Safety
- Cruise ship & Cabin Safety
- Visitors’ Policy
- Other Policies
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For Partner Cruises, the partner terms and service applies where The Cruise Vacation goes about as aggregator, advertiser and distributer of the service. The Cruise Vacation accomplices with laid out and demonstrated specialist organizations in accordance with the organization’s central goal and targets yet The Cruise Vacation isn’t obligated, answerable for the administrations given by associate cruise lines. Also, The Cruise Vacation is not answerable for either any inclusions / amenities not obtained / provided or anu financial loss due to cancellation or any events which lead to the loss of money. It is the customers watchfulness to concentrate on the surveys, reviews and choose to benefit the associate projects.
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Liability Disclaimer & Exclusion
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Except as expressly stated herein, The Cruise Vacation assumes no responsibility for actions relating to travel services beyond the control of The Cruise Vacation or its employees.
In no event shall The Cruise Vacation be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:
* your use of the Site or any Linked Website; or * your use of or reliance on Information or any other material accessed through the Site including via any Linked Website; including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information. These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded. Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of The Cruise Vacation under, any such warranty, term or condition, then the liability of The Cruise Vacation shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following:
if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again.
Governing Law & Jurisdiction
The laws in force in India govern these Conditions and you agree to submit to the exclusive jurisdiction of the courts of India.
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We may change or otherwise modify the Agreement in the future in accordance with the Terms and Conditions herein, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the bottom of this page, and any revisions will take effect upon posting.
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The Cruise Vacation assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
The Cruise Vacation reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
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If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact The Cruise Vacation at “email@example.com”
While The Cruise Vacation assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
Given that safety is paramount and a non-negotiable factor especially in today’s unprecedented times, all Cruiselines have implemented all the standard protocols for our crew members and guests, to make your seacation safe and memorable!
100% Fresh & Filtered Air : Our HVAC system continuously intakes 100% fresh ocean air, filtering it for supply to all indoor cabins and areas.
Mandatory Face Masks & Social Distancing : All guests must wear their face mask or a protective face cover & maintain social distancing at all times to keep themselves & others safe.
Completely Sanitized : The entire ship is sanitized and disinfected thoroughly prior to sailing, and during regular intervals daily.
Elevated Health Protocols : More doctors and nurses, upgraded facilities, equipment, and sound care plans.
Only Double Vaccinated Guests Allowed : As per the mandates from the authorities, only double vaccinated guests are allowed to board the ship to ensure safety of all our guests and crew.
Mandatory Web Check – in : It is mandatory for all oIt is mandatory for all our guests to check-in online. This helps to obtaining boarding passes and with check-ins at the port.ur guests to check-in online. This helps to obtain boarding pass and checkin at port.
Bookings For Shore Excursion : Guests pre-registered for shore excursions are to be allowed to disembark at port of calls.
Deboarding Protocol : Please note that for deboarding, guests may be required to undertake an RT PCR test on arrival at the port as per the state’s safety policies.
RT PCR Test Requirement For Guests Above 18 Years Of Age : All passengers above 18 years of age should carry a negative RT-PCR report of 48 hrs prior to sailing date.
RT PCR Test Requirement For Children Below 18 Years Of Age : All guests below 18 years need to have a negative RT-PCR report, 48 hours prior to sailing.
RT PCR Test Requirement For Guests Under 5 Years : All guests below 5 years will be exempted from the RT-PCR reports.
All Cruises provide a safe and enjoyable vacation experience to all its passengers and assure that the safety of passengers and crew is their ultimate priority. All Cruises ship has plenty smoke sensors, which sound on the ship’s bridge. The bridge is manned 24 hours a day whether a ship is at sea or in port. The sensors are located in every passenger and crew cabin as well as all public areas. The sensors are ultra-sensitive by design. As a result, the bridge receives a number of false alarms each day. In cabins, for example, cigarette smoke and even hairspray can set off an alarm. Therefore, it is the cruise industry’s belief that locally sounding alarms would cause undue panic and chaos on a regular basis. In the event of a real emergency, such panic could undermine the successful execution of emergency procedures. When a cabin smoke alarm sounds, a bridge officer immediately deploys roving fire team personnel to investigate the area.
Every Cruises ship contains a surplus of life jackets well above the total number of passengers and crew and above what is required by maritime law. Life jackets are located within passenger cabins and there are additional jackets at lifeboat stations and on board the lifeboats themselves. Life jackets are available in Adult, Child and Infant sizes.
The official language of ships is generally English, however our crew would gladly assist passengers in major regional languages as well. All crewmembers that conduct the lifeboat drill would be responsible for directing passengers in the event of an emergency.
Policy for Children While at Youth Programs During Emergencies
All children 11 years of age and younger must wear a muster station wristband or its equivalent as provided by Cruiselines, throughout the cruise. In the event of an emergency, children participating in Camp activities will be taken to a designated assembly area (this will vary from ship to ship). The children will be divided into the appropriate groups according to their muster station by the Youth Staff. During an emergency situation, the parents should collect their own life jackets and their child’s life jacket from their cabin and proceed directly to their muster station. The Youth Staff will deliver all children to their parents muster stations according to their muster station wristbands.
For passenger’s convenience and security, a safe may be provided in every cabin. Passengers may utilise the safe at their own risk and Cruiselines shall not be responsible for the same.
Pool safety is something which is always taken very seriously on cruises.
Vigilance and awareness is clearly proven to be the best means for ensuring safety when using water facilities such as pools and waterparks and everyone, including parents and employees, share in that responsibility. To that end, significant investments are being made in training the lifeguards positioned around pool areas through highly respected water safety training organizations on water safety, CPR and first aid as well as being prepared to initiate proactive intervention if necessary.
To offer an additional layer of safety, complimentary swim life vests might be provided for use in ship pools. However, Cruises does not guarantee life vests to each Passenger onboard. Standard aquatic safety equipment is located at each pool.
Pools are generally open from 8:00 am to 6:00 pm; however, hours may vary at the sole discretion of Cruise lines.
The following Pool Rules signage is posted at all pools, fleet wide:
- No Lifeguard on Duty
- Parents are responsible for their children
- No children in diapers or who are not toilet-trained
- Use pool at your own risk
- Showers are required prior to use
- Watch your step on wet surfaces
- Use ladder and handrails to enter and exit the pool
- Do not use it if you are experiencing diarrhoea, vomiting or fever and passengers experiencing any such symptoms should immediately report to the Medical Centre.
- No running, horseplay, jumping or diving
- No glass containers, eating or smoking
- Take children on frequent bathroom breaks
“No Visitor” policy is applicable for the entire fleet. This applies to all ports of embarkation and ports of call. Passengers sailing on cruises will not be permitted to have visitors on board to see them off. This policy was implemented to improve overall security program and enhance the on board experience for passengers during embarkation day.
The following exception applies to this policy:
Wedding Passengers attending a wedding ceremony/reception or visitors attending any type of party/reception onboard that has been previously arranged by the Voyage charters/Wedding Services Department, will follow the policies stated by this Department.
Smoking is a fire and safety hazard on a ship. All passengers are expected to strictly adhere to the following safety guidelines:
All cabins and suite accommodations, including outside balconies, are NON-SMOKING. This policy applies to all forms of smoking, including but not limited to cigarettes, cigars, pipes, vaporizers, electronic cigarettes.
Possession and use of any narcotic and/ or psychotropic substance and other illegal controlled substances are strictly prohibited. Any violation hereof shall result in punitive actions as prescribed under relevant laws.
Any violation of this policy will result in a charge upto $1000 charge, per violation, posted on the passenger’s account and may also result in the disembarkation of all passengers in the cabin.
Passengers who are disembarked for violating our policy will be responsible for all financial charges and expenses to return home, and no refund of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Cordelia Cruises Cruise Line in the future.
Passengers who are concerned about other passengers violating our smoking policy should contact our onboard Passenger Services team, so we can address the situation. This will help avoid uncomfortable situations between passengers.
Liquor and Beverage Policy
Liquor consumption by minors and the quantities consumed by Adults that lead to the disruptive behaviour of others on board is prohibited for safe onboard environment. This policy pertains to all cruise durations.
Guests must be above 21 (twenty-one) Years of age or as per applicable law for consuming Liquor. The Guest is strictly prohibited from sharing or offering liquor to any other Guest below age of 21(twenty-one) years. Guest agrees that s/he shall drink responsibly on board complying with all Ship policies and Code of Conduct. Moreover, we shall not be liable for any health issues caused to any guest due to such Liquor consumption. Crew member reserves the right to refuse to serve alcohol to any Guest in his own discretion.
Guests are strictly prohibited from bringing any alcoholic/ non-alcoholic beverages on board. Cruises reserves the right to confiscate the alcohol in possession of the Guest and shall return the same on disembarkation of the Guest. Any storage done by Cruises in this respect shall be at the risk and cost of the Guest and Cruises will not be responsible for any loss/ damage or theft of Guests Alcohol while stored.
We know some of our passengers are accustomed to bringing on board their own supply of bottled water. Passengers are not allowed to carry their own filled water bottles and the same shall be confiscated onboard. However, Cruises provide water bottles to each per cabin per day at no extra cost to the passengers. Any additional water bottle per day has to be purchased by the passenger as per the Menu price. The said purchase is non-refundable; passengers may take home any unopened bottles.
Liquor purchased onboard and taken home may be subject to Customs duty and must be declared on the Customs Declaration form.
Guests must be 21 years of age or older, always subject to relevant applicable laws and regulation to play the tables and the slot machines; guests under 21 years of age are not permitted in the casino at any time. A valid original government photo ID should be carried for verification and the same will have to be furnished upon request. Passport is a must for all international guests visiting and they will have to furnish the same upon request. Security procedures, including frisking remain the right of the Management.